1. Introduction
Dreamcleen is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

2. Information We Collect
We may collect the following information:

• Name
• Phone number
• Email address
• Property address (if required for services)
• Photos provided for quotations
• Any information you submit through contact or quote forms

3. How We Use Your Information
We use your information to:

• Provide quotes and services
• Respond to enquiries
• Schedule and manage bookings
• Improve our services
• Contact you regarding your request

We do not sell or share your personal data with third parties for marketing purposes.

4. Photos & Media
Any photos you upload are used only for:

• Providing accurate quotes
• Assessing work requirements

Photos will not be shared publicly without your permission.

5. Data Protection & Security
We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. Access to your information is limited to authorised personnel only.

6. Cookies
Our website may use cookies to improve user experience and website performance. Cookies do not collect personally identifiable information.
You can disable cookies through your browser settings at any time.

7. Third-Party Services
We may use trusted third-party services (such as contact forms or analytics tools) to operate our website. These services are required to keep your data secure and confidential.

8. Data Retention
We keep your personal data only for as long as necessary to provide our services or meet legal requirements.

9. Your Rights
You have the right to:

• Request access to your personal data
• Ask for corrections or updates
• Request deletion of your information

To exercise your rights, please contact us directly.

10. Changes to This Policy
Dreamcleen may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Information
If you have any questions about this Privacy Policy, please contact us:
📞 Phone: 07876 467663 📧 Email: Dreancleen.co.uk@gmail.com